Frequently Asked Questions

Find answers to common questions about our services and how we can assist you effectively.

🛍️ Welcome to NamibTrade

✅ Is NamibTrade a certified company?

Yes!
NamibTrade is legally registered under Ryklief Trading Enterprise CC, a certified Namibian business. We comply with all applicable regulations to ensure a secure and trustworthy experience for all users.

📱 How can I access NamibTrade as a buyer, especially if the mobile view is tricky?

If you're finding the mobile interface a bit complex, here are your options:

Use desktop mode in your mobile browser (available in browser settings).
Try accessing www.namibtrade.com on a tablet or computer for easier navigation.
Still need help? Contact us directly via WhatsApp for guided support.

🛒 How can I become a seller on NamibTrade?

Becoming a seller is simple and free:

Step 1: Register an account on our website.
Step 2: Use our product submission form to upload each item separately.
Step 3: Add product images, a clear title, description, and fair price.

✔ No listing fees
✔ No commissions
✔ Honest pricing = more buyer trust

For bulk submissions, message us directly on WhatsApp.

📦 How are products listed and delivered?

Product Listing:
You upload your items through our product form. Listings go live once reviewed and approved.
Delivery Method:
NamibTrade does not handle deliveries. Sellers and buyers communicate directly to arrange pickup, courier, or delivery—based on mutual agreement except for the items delivery option is available on the website, for which, NamibTrade takes care of delivery as well.

📣 What marketing does NamibTrade do to help sell my products?

We actively promote your listings through:

Targeted social media campaigns (Facebook, Instagram)
WhatsApp groups & community reach
Search Engine Optimization (SEO) to boost visibility on Google
Regular email newsletters featuring top items

All at no extra cost to you!

💰 Are there any fees to list or advertise my products?

No. NamibTrade is 100% free to use:

✅ No listing fees
✅ No commissions on sales
✅ No hidden advertising charges

You only pay for delivery or logistics if you choose to offer it.

📞 Still have questions?

Reach out to us directly on WhatsApp for help with product uploads, bulk listings, or buyer guidance.